BLOGS

History of ERP and Advancement of ERP

ERP is a type of software system that lets you run your entire company, covering finance, development, distribution network, services, procurement, and more procedures. In this article, we will discuss Top, best and open source ERP systems. History of ERP and...

benefit of Computer Telephony Integration (CTI)

There is a huge demand in businesses for the integration ability of communications solutions. The combination of communications solutions and web/software applications (also named as Computer Telephony Integration) substantially increases the productivity of a...

Extended Reality (XR)

Extended Reality (XR) Extended Reality (XR) is an abstract concept that includes all the different technologies that improve our senses, whether they give us additional knowledge about the real world or create us to enter truly unreal, virtual worlds. This includes...

Contact Center

A contact center, also known as a customer interaction center or an e-contact center, is a centralized point of contact for all customer communications through multiple networks. Their main goal is to provide reliable and effective technical support, customer care,...

How Covid-19 affect on Fax Server Software Market

The market research study on Fax Server Software assists decision-makers in improving their business strategies and ensuring long-term performance. Global Innovations, New Business Strategies, New Product Growth, M&A, Recent Trends, Covid19 Impact Analysis &...

Exploring Predictive Dialer

You're wasting precious time, money, and effort if your agents are still manually dialing numbers from a list. Nowadays, the power of a predictive caller relies on customer service call centers, debt collection teams, sales teams, market research firms, and...

Artificial Intelligence (AI) and Machine Learning (ML)

Nowadays, technology is evolving at such a quickly and swiftly, allowing for faster change and advancement, causing the rate of change to accelerate, until it will eventually become exponential. Even so, not only are technology trends and top technologies evolving,...