FAQs

Navigate to the contacts menu, then click on the groups sub-menu, a list of the group list, group name, contact count, operations are available on-page. Click on the edit button to overview and to perform editing in contact group details. read more

Click on the Administration main menu, then click on the Extension menu, it will show the extension list, user name, phone, email read more...

Click on the Administration main menu, then click on the Fax Settings sub-menu. Click on checkboxes to enable the cover-page template. Click on Submit button to complete the action more detail.

Navigate to the administration main-menu, then click on DID number sub-menu it will open a DID list the page that contains DID details like (Title, Assigned to), etc. Click on the edit button to overview and to perform editing in DID details more...

Click on the Administration main menu, then click on the Tenants sub-menu, it will open the title and footer information form that contains the following parameter to fill. Read more...

Click on the Administration main menu, then click on the Provider / Trunk sub-menu, it will show the provider list, provider name, host, and other details.
Click on the edit button to overview and perform changes in provider information. More detail

Click on the new outbound fax button, it will open send fax document form with required fields such as: Write the title of the fax in the text box.

CDR provides complete details of calls like (Call start time, Call end time, Call Status. etc ) which helps users to analyze results. Read more detail.

Click on the administration main menu, then click on the user management sub-menu. It will open a list of users, API name, first and last name, and other details. Read more...