You’re wasting precious time, money, and effort if your agents are still manually dialing numbers from a list. Nowadays, the power of a predictive caller relies on customer service call centers, debt collection teams, sales teams, market research firms, and...
Nowadays, technology is evolving at such a quickly and swiftly, allowing for faster change and advancement, causing the rate of change to accelerate, until it will eventually become exponential. Even so, not only are technology trends and top technologies evolving,...
The present age of today is blessed by the miracle of technological advances. Computers are one of these miracles that have made our life easier, faster, and more enjoyable. Computers are a groundbreaking technology that has really altered human civilization’s...
ICTBroadcast APIs Integration Module ICTBroadcast can call 3rd party APIs to communicate with the remote systems. Users can create dynamic integration using call and contact tokens. Users can create their own custom APIs in ICTBroadcast according to their 3rd party...
ICTBroadcast introduces another impressive call center tool that automates the business processes of call centers by providing a WebRTC based Agent panel. WebRTC (Web Real-Time Communications) It is cutting-edge technology and norm that is very exciting, strong, and...
Nowadays, technology is evolving at such a quickly and swiftly, allowing for faster change and advancement, causing the rate of change to accelerate, until it will eventually become exponential. Even so, not only are technology trends and top technologies evolving,...
