FAQs

ICT Fax

  • How to Create a Campaign with the Contact Group and Call Detail Report (CDR) in ICTFax Software?

    Navigate to the contacts menu, then click on the groups sub-menu, a list of the group list, group name, contact count, operations are available on-page. Click on the edit button to overview and to perform editing in contact group details. read more

  • How to Configure ATA Extension in ICTFax?

    Click on the Administration main menu, then click on the Extension menu, it will show the extension list, user name, phone, email read more…

  • What is the Purpose of Cover-Page and how to Configure Cover-Page Settings?

    Click on the Administration main menu, then click on the Fax Settings sub-menu. Click on checkboxes to enable the cover-page template. Click on Submit button to complete the action more detail.

  • How to management DID numbers in ICTFax?

    Navigate to the administration main-menu, then click on DID number sub-menu it will open a DID list the page that contains DID details like (Title, Assigned to), etc. Click on the edit button to overview and to perform editing in DID details more…

  • How to Change Logo and Company Name in ICTFax?

    Click on the Administration main menu, then click on the Tenants sub-menu, it will open the title and footer information form that contains the following parameter to fill. Read more…

  • How to Configure IP/User Based Trunk Adding in ICTFax?

    Click on the Administration main menu, then click on the Provider / Trunk sub-menu, it will show the provider list, provider name, host, and other details.
    Click on the edit button to overview and perform changes in provider information. More detail

  • How to Send a Fax in ICTFax Software and what is the Purpose of CDR reports?

    Click on the new outbound fax button, it will open send fax document form with required fields such as: Write the title of the fax in the text box.

    CDR provides complete details of calls like (Call start time, Call end time, Call Status. etc ) which helps users to analyze results. Read more detail.

  • How to Create New User Account with Allowed Quota/Billing in ICTFax?

    Click on the administration main menu, then click on the user management sub-menu. It will open a list of users, API name, first and last name, and other details. Read more…